Unless the severity of the issue is clearly within the above defined parameters, do not abuse the escalation process.
Please do not start phoning any and all Linc consultants whom you have contact details for in hopes of escalating the ticket.
Please do not erratically message , whatsapp or email any and all Linc consultants whom you have contact details for in hopes of escalating the ticket.
Please maintain a courteous level of interaction with the helpdesk operator, or Linc employee that answers your call to our offices to enquire about the ticket, or attempt to escalate the ticket.
