Artificial Intelligence (AI) has quickly become one of the biggest talking points in business and technology. But for many logistics companies, AI can still feel like a buzzword. The real question is not whether AI exists in your software, but how it can help your teams work faster, reduce manual effort, and make smarter decisions in day-to-day operations. Through Boltrics, implemented and supported by Linc as your local reseller, logistics providers can access practical AI functionality directly within their logistics software. From analyzing operational data, to creating orders from emails, to reading and processing documents, AI becomes a useful part of your everyday workflow, not an abstract concept.
The power of Copilot in Boltrics
Boltrics is built on the trusted Microsoft Dynamics 365 Business Central platform. This means Boltrics customers benefit from Microsoft’s ongoing innovation, including the latest developments in AI through Microsoft Copilot. For logistics providers, this creates a powerful advantage: modern functionality that is continuously developed, securely delivered, and available inside the systems your teams already use. As a Boltrics reseller, Linc helps businesses understand, implement and make the most of these capabilities in a way that supports their specific logistics environment.
Data analysis with Copilot
Operational list pages can contain valuable information, but they do not always provide an immediate overview. For example, you may want to understand how many inbound or outbound orders are being processed, identify patterns, or quickly review performance across your logistics activities. In the past, this often meant exporting data to Excel and manually building an analysis. That option is still available, but with Copilot you can simply type a prompt describing the analysis you need and receive insight directly inside your logistics software. As you continue working, you can add to or adjust the analysis, with changes reflected immediately. For busy logistics teams, this helps turn operational data into usable insight without unnecessary delays.
Converting emails into orders with AI
Order entry is one of the areas where AI can deliver immediate operational value. Instead of manually retyping order details from emails, Boltrics supports AI-based order entry. With the Outlook add-in, your mailbox connects directly to your logistics software. The AI-Order Entry module converts the unstructured text in an email into structured data, allowing a new order to be created in Boltrics with just a few clicks. This helps reduce repetitive admin, improve accuracy, and relinquish your team to focus on higher-value work. With Linc supporting your Boltrics solution, you also have a local partner to help align this functionality with your internal processes and users.
Reading documents with the power of AI
Logistics processes rely on a wide range of incoming documents, often received in different layouts, formats, and from different sources. Creating a separate mapping for every document type can be difficult to maintain and almost impossible to scale. This is where AI-driven Form Recognition offers practical value. With Boltrics, documents containing structured data can be read automatically, regardless of their format or origin. From recognizing purchase invoices to reading NOAs, AI helps capture the right information and move the process forward. Because Boltrics uses Microsoft Azure Applied AI Services, new AI innovations can be made available directly within the logistics software. PDF documents can be linked automatically to orders, order statuses can be updated once documents are read, and follow-up steps can be automated inside the system. The result is less manual processing, better consistency, and a more connected logistics operation.
Why partner with Linc?
As a reseller of Boltrics, Linc helps logistics businesses connect proven industry functionality with the strength of Microsoft Dynamics 365 Business Central. Our role is to guide you through the solution, understand your operational needs, and help you identify where Boltrics can support greater efficiency, visibility, and control. Whether your priority is reducing manual order capture, improving document processing, or gaining faster insight from your operational data, Linc can help you take the next step with confidence.
Ready to bring practical AI into your logistics operations? Contact Linc today to explore how Boltrics can support smarter, faster and more connected logistics processes in your business:
Original article by Jan-Cornell van Ekris, Boltrics. Original blog: AI Functionalities Standard Available in your Logistics Software Link: https://www.boltrics.com/en/2025/01/30/blog-ai-functionalities-standard-available-in-your-logistics-software/